Frequently Asked Questions
Everything you need to know about Revopoint 3D scanners and services.
What is the typical shipping time for my order?
Orders are generally processed within 1-2 business days. Depending on your location, standard shipping takes 3-7 business days, while international shipping may take 7-14 business days.
What is your return policy for 3D scanners?
We offer a 14-day return policy for items in their original packaging and condition. If the product is defective, we provide a full refund or replacement within the warranty period.
Do Revopoint scanners come with a warranty?
Yes, all our 3D scanners come with a standard one-year limited warranty covering manufacturing defects and hardware malfunctions under normal use.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and select local payment methods depending on your region.
Is the scanning software included for free?
Absolutely. Revo Scan software is included with every purchase and features free lifetime updates to ensure you always have the latest scanning tools and features.
Do you provide technical support if I have trouble scanning?
Yes, we offer comprehensive technical support through our online help center, video tutorials, community forums, and direct email assistance.